ROLE OVERVIEW
This role of Business Performance Systems_Analyst sits at the heart of how the company runs and how it measures itself. Working directly with the General Manager and alongside every department, you own our ERP (Odoo) day to day, you build and maintain the indicators the teams are steered by, and you support the transformation the company is going through.
It is a hands-on role for someone analytical and structured who wants real responsibility early. You will see the whole business, from the workshop floor to the P&L, and what you build will be used every day by the people around you.
This role is offered as a 12- to 18-month internship with a J-1 visa (NB : this is not a V.I.E. contract).
MISSIONS
Own Odoo day to day: configuration, troubleshooting, training and support for the US, France and UK teams.
Close the remaining scopes: planning and timesheet rollout across the workshops, inventory management, payroll integration.
Manage the relationship with our external Odoo partners: scoping, prioritizing and tracking development against budget.
Build and maintain the dashboards and indicators each team and department is steered by.
Run analyses across project profitability, costing and pricing, productivity, inventory and lead times.
Turn the numbers into something usable: clear reporting and clear recommendations.
Help bring the quality framework built this year (RACI, process steps, quality milestones, checklists) from documentation into daily practice.
Work with department heads to identify inefficiencies and design the workflows that resolve them.
Document what gets built, so that it survives beyond any one person.
Support the ongoing reorganization into Client, Project, Design and Operations teams: tooling, documentation, follow-up and adoption.
Take on scoped projects across departments as business needs come up.
WHAT YOU GET
A real operating role in New York, not a support one, on a business going through its biggest transformation in years.
Direct and regular access to the General Manager.
Access to our external coach on operating methodology and management practice.
A budget for training and certification.
A full handover from the person currently in the role.
PROFILE
Engineering, operations management or business school background.
A first experience (minimum 1 year) in consulting, operations, continuous improvement or project management.
Comfortable with advanced spreadsheet work. Exposure to ERP systems, SQL or data visualization is a strong plus, Odoo especially.
Fluent English and French. Spanish is a plus.
Analytical and structured, comfortable with data and with detail.
Curious and autonomous: you go and find the answer rather than wait for it.
Able to talk to very different populations: craftsmen, designers, project managers, finance.
Rigorous about documentation and follow-through.
Genuinely interested in craftsmanship, design and the luxury sector.
Agile, and adaptable, with an open-minded attitude and a willingness to relocate to New York for 12 to 18 months.
INFORMATION
Location: New York (Long Island City)
Start date: December 2026
Type of contract: J1 visa (not a VIE contract !)
Manager: US General Manager
Allowance: $55-$65 K (TBD depending on the profile)
JOUFFRE
Jouffre Inc. is a French company, based in Long Island City, specializing in the most high-end upholstery and window treatment. The Jouffre workshops were created in 1987 in Lyon (France), a city with a great textile tradition. Our craftsmen and teams in New York, Lyon, and Rabat work for the most talented interior designers in the world on private residences, hotels and administration projects.
Working at Jouffre means striving on a daily basis to enliven the traditional know-how of our teams, by developing the bold creations of talented international designers. Our organization is very invested in the personal development of our employees, and we value initiative, responsibility, autonomy and commitment!